Terms & conditions.
These Terms govern your use of aromadesire.com and any purchases made from us. We’ve kept the language as clear as we can, though — as with anything legal — the exact wording matters. By using the site or placing an order, you agree to the points set out below.
Introduction.
These Terms & Conditions govern your use of aromadesire.com and any purchases made from AromaDesire (operated by Uplix LTD).
By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.
Business information.
Business name: AromaDesire
Legal entity: AromaDesire is a trading name of Uplix LTD — Company No. 16367036, registered in England and Wales.
Registered address: 27 Church Street, St Helens, WA10 1AX, United Kingdom.
Email: [email protected]
Phone: +44 333 344 8147
Eligibility to purchase.
To place an order on our website, you must:
- Be at least 18 years old
- Provide accurate and complete information
- Be authorised to use the payment method provided
Products & descriptions.
We make every effort to ensure our product descriptions, images and prices are accurate. However, please note:
- Product images are for illustrative purposes only
- Minor variations in packaging or appearance may occur
- We reserve the right to update or discontinue products at any time without notice
Prices & payment.
- All prices are shown in GBP (£)
- Prices include applicable UK taxes unless stated otherwise
- Shipping costs are displayed at checkout before payment
Payment must be made in full at the time of purchase. We accept secure payment methods as displayed at checkout.
Order acceptance.
After placing an order, you will receive an order confirmation email.
We reserve the right to cancel or refuse any order at our discretion, including in cases of pricing errors, suspected fraud, or stock availability issues.
Shipping & delivery.
Shipping is available within the United Kingdom only.
Delivery options, costs and estimated delivery times are detailed in our Shipping Policy, which forms part of these Terms. We are responsible for your order until it is delivered to you, in accordance with UK consumer law.
Returns & refunds.
Our Refund Policy explains your rights to return items and receive refunds. In summary:
- You may request a return within 30 days of delivery
- Refunds are processed to the original payment method after inspection
Full details — including eligibility, how to start a return, and timing — are available in our Refund Policy, which forms part of these Terms.
Faulty or incorrect items.
If you receive an item that is faulty, damaged or incorrect, please contact us at [email protected] as soon as possible.
We will arrange a replacement or refund at no additional cost, in line with your statutory rights.
Intellectual property.
All content on this website — including text, images, logos, graphics and design — is the property of AromaDesire / Uplix LTD or its licensors.
You may not copy, reproduce, distribute or use any content without our prior written permission.
Limitation of liability.
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any rights that cannot be excluded under UK law
Subject to the above, we are not liable for indirect or consequential losses arising from the use of our website or products, to the extent permitted by law.
Website use.
You agree not to:
- Use the website for unlawful purposes
- Attempt to interfere with website security or functionality
- Misuse or attempt to gain unauthorised access to our systems
We reserve the right to suspend or terminate access if these Terms are breached.
Privacy & data.
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal data.
Changes to these terms.
We may update these Terms & Conditions from time to time. Any changes will be effective once published on this page.
We recommend checking back occasionally so you’re up to date with the most current version.
Governing law & jurisdiction.
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact.
If you have any questions about these Terms & Conditions, we’re happy to help:
- Email: [email protected]
- Phone: +44 333 344 8147